WEB DESIGN - GETTING STARTED

Victoria Customers
- Face to face with our webmaster(s). You tell us exactly what you want made, and we'll tell you if we can do it. All available options can be found on our design pricing page. We can make any website design you wish (Flash is extra).

- Draw and make. You draw out on paper how you want your page to look, and we will make it for you (Flash is extra).

- In-depth report. As we work on your site, we will show you our progress as we go. Any changes you want made on the spot, will be done free of charge.

- Website updating. As you may know, many websites require updating. There are two options here. We can continue to update your site for a monthly fee, or we can update your website and charge you by the update. This is all done using the project manager, email and live support. We also offer training for those who wish to learn to do this all themselves.

International Customers
- Face to face web cam with our webmaster(s). This option allows you to set up net meetings with our webmaster(s). You tell us exactly what you want made, and we'll tell you if we can do it. Email us for details on how to set this up (you must have a web cam for this option). All available options can be found on our design pricing page. We can make any website design you wish (Flash is extra).

- Draw and make. You draw out in any graphics program how you want your page to look, and we will make it for you (Flash is extra). Send an email to us with the attached picture and we will reply as soon as possible.

- In-depth report. As we work on your site, we will show you our progress as we go. Any changes you want made on the spot, will be done free of charge. You will receive an email at the end of each day with our progress report.

- Website updating. As you may know, many websites require updating. There are two options here. We can continue to update your site for a monthly fee, or we can update your website and charge you by the update. This is all done using the project manager, email and live support. We also offer training for those who wish to learn to do this all themselves.

All Customers
- Payment is very straightforward. From all of our customers, we prefer check, money order or payment through PayPal. We charge our customers by project and what they order. The price will be agreed upon once you have met with us or talked to us, and agreed to our price. Payment must be received 2 days prior to the completion of the project. Our international customers are required to pay 50% of the project price upfront before anything is started. Our Victoria customers are required to pay 25% of the project price upfront. For more information, feel free to email us.

- Support. If at any time you wish to contact us with any questions, you may contact support (using the support form) or send us an email.

We thank you for taking the time to read this page.
We look forward to working with you in the near future.